Victim Follow-up Survey 3

MOPAC is developing an on-line portal as a one-stop shop for victims and, as professionals who engage and support victims, we would appreciate your support in helping us develop one that is right for London. All responses will be treated in confidence and the presentation of findings will not identify names or positions.

There are 16 questions in this survey.

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This will clear all answers you have submitted up to that point.

Please prioritise what tools/features you would include.

All your answers must be different and you must rank in order.
Self-help tools and tips
Entitlements for victims (as set out in the Code of Practice for Victims of Crime)
Information about the different parts of the CJS
Service Directory searchable by postcode / crime type
Crime tracking (information about the investigation)
Forum for victims
Forum for practitioners
Feedback/complaints function
Glossary of terms
Crime prevention advice

Is there anything else that you would see as an important tool/feature not listed above?

Please rate this website www.cambs.police.uk/victims/VictimsHub on the following attributes;

  1 - Poor 2 3 4 5 - Excellent No answer
Content – having the necessary information/features
Design – the look and feel that encourages use
Presentation – the tools/methods used to convey the information
Accessibility – is the information understandable and meet the needs of those with learning difficulties, visual impairment, hearing difficulties
Functionality – having the necessary tools and functions
Navigability – ability to get the information the user wants easily

Please rate this website www.gmvictims.org.uk on the following attributes;

  1 - Poor 2 3 4 5 - Excellent No answer
Content – having the necessary information/features
Design – the look and feel that encourages use
Presentation – the tools/methods used to convey the information
Accessibility – is the information understandable and meet the needs of those with learning difficulties, visual impairment, hearing difficulties
Functionality – having the necessary tools and functions
Navigability – ability to get the information the user wants easily

Please rate this website www.lighthousevictimcare.org on the following attributes;

  1 - Poor 2 3 4 5 - Excellent No answer
Content – having the necessary information/features
Design – the look and feel that encourages use
Presentation – the tools/methods used to convey the information
Accessibility – is the information understandable and meet the needs of those with learning difficulties, visual impairment, hearing difficulties
Functionality – having the necessary tools and functions
Navigability – ability to get the information the user wants easily

Please rate this website www.victimservicescheshire.co.uk on the following attributes;

  1 - Poor 2 3 4 5 - Excellent No answer
Content – having the necessary information/features
Design – the look and feel that encourages use
Presentation – the tools/methods used to convey the information
Accessibility – is the information understandable and meet the needs of those with learning difficulties, visual impairment, hearing difficulties
Functionality – having the necessary tools and functions
Navigability – ability to get the information the user wants easily

Please rate this website www.cumbriatogether.com on the following attributes;

  1 - Poor 2 3 4 5 - Excellent No answer
Content – having the necessary information/features
Design – the look and feel that encourages use
Presentation – the tools/methods used to convey the information
Accessibility – is the information understandable and meet the needs of those with learning difficulties, visual impairment, hearing difficulties
Functionality – having the necessary tools and functions
Navigability – ability to get the information the user wants easily

Please rate this website www.core-derbyshire.com on the following attributes;

  1 - Poor 2 3 4 5 - Excellent No answer
Content – having the necessary information/features
Design – the look and feel that encourages use
Presentation – the tools/methods used to convey the information
Accessibility – is the information understandable and meet the needs of those with learning difficulties, visual impairment, hearing difficulties
Functionality – having the necessary tools and functions
Navigability – ability to get the information the user wants easily

Please rate this website www.victimcaredevonandcornwall.org.uk on the following attributes;

  1 - Poor 2 3 4 5 - Excellent No answer
Content – having the necessary information/features
Design – the look and feel that encourages use
Presentation – the tools/methods used to convey the information
Accessibility – is the information understandable and meet the needs of those with learning difficulties, visual impairment, hearing difficulties
Functionality – having the necessary tools and functions
Navigability – ability to get the information the user wants easily

Please rate this websitewww.victimcaremerseyside.org on the following attributes;

  1 - Poor 2 3 4 5 - Excellent No answer
Content – having the necessary information/features
Design – the look and feel that encourages use
Presentation – the tools/methods used to convey the information
Accessibility – is the information understandable and meet the needs of those with learning difficulties, visual impairment, hearing difficulties
Functionality – having the necessary tools and functions
Navigability – ability to get the information the user wants easily

Please rate this website www.supportingvictims.org on the following attributes;

  1 - Poor 2 3 4 5 - Excellent No answer
Content – having the necessary information/features
Design – the look and feel that encourages use
Presentation – the tools/methods used to convey the information
Accessibility – is the information understandable and meet the needs of those with learning difficulties, visual impairment, hearing difficulties
Functionality – having the necessary tools and functions
Navigability – ability to get the information the user wants easily

Please rate this website www.safespacesussex.org.uk on the following attributes;

  1 - Poor 2 3 4 5 - Excellent No answer
Content – having the necessary information/features
Design – the look and feel that encourages use
Presentation – the tools/methods used to convey the information
Accessibility – is the information understandable and meet the needs of those with learning difficulties, visual impairment, hearing difficulties
Functionality – having the necessary tools and functions
Navigability – ability to get the information the user wants easily

Please rate this websitehttp://voicenorthants.org/ on the following attributes;

  1 - Poor 2 3 4 5 - Excellent No answer
Content – having the necessary information/features
Design – the look and feel that encourages use
Presentation – the tools/methods used to convey the information
Accessibility – is the information understandable and meet the needs of those with learning difficulties, visual impairment, hearing difficulties
Functionality – having the necessary tools and functions
Navigability – ability to get the information the user wants easily

Please rate this website http://www.hertfordshirebeacon.org/ on the following attributes;

  1 - Poor 2 3 4 5 - Excellent No answer
Content – having the necessary information/features
Design – the look and feel that encourages use
Presentation – the tools/methods used to convey the information
Accessibility – is the information understandable and meet the needs of those with learning difficulties, visual impairment, hearing difficulties
Functionality – having the necessary tools and functions
Navigability – ability to get the information the user wants easily

Name up to three things that stood out for you as positive 

Name up to three things that stood out for you as negative.