Victim Voice Survey

Thank you for taking the time to complete this brief survey to help improve victim services. Your views, both positive and negative, are vital to help us develop. We appreciate this may be difficult for you, so we have included contact details for various agencies who can support you at the end of the survey. These will also be accessible on every page of the survey, by clicking the “support services” button at the bottom of the page.

If for any reason you would prefer not to answer a question just select 'Can't recall/Don't know' and move on to the next question.

We will use findings from the survey to help us improve our services. No one will know who you are, as all feedback is anonymous. This survey should take no longer than 15 minutes to complete, although this will vary slightly depending on your experiences as a victim.

There is a 'quick exit' button at the top of each page should you need to exit the survey at any point. This will redirect you immediately to the BBC homepage.

If you have any problems completing the survey, you can contact us at


Thank you for your help with this important study.


Your data

Your data will be used by the Mayor’s Office for Policing and Crime (MOPAC) and the Metropolitan Police Service (MPS) solely for the purpose of improving the service victims receive. By filling in this survey you agree that we will process your data in line with MOPAC’s privacy policy. For more information, please go to or contact MOPAC at

Any information that you provide will be processed in line with the requirements of the UK Data Protection Act and the EU General Data Protection Regulation (GDPR).


Privacy note
Whenever you press 'Next', the answers that you have provided will be submitted and may be included in the results.
If at any stage you decide that you do not want your answers to be included in the results, you can press 'Exit and clear survey'.
This will clear all answers you have submitted up to that point.

Support Service Details

Privacy Notice